Alexa – Don’t Store Children’s Voices

Amazon had to pay $25 million dollars for improperly collecting children’s voice recordings and  geolocation information through its Alexa devices, misleading parents about privacy protections, and failing to honor deletion requests. The DOJ and FTC took action against Amazon for violating the Children’s Online Privacy Protection Act. In addition to the monetary settlement, Amazon must also delete inactive child accounts, stop using certain sensitive information to train its algorithms, stop misrepresenting its privacy policies, and notify its users about the FTC-DOJ action.

 

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