Case Study
Twitter Triggers “Firestorm of Indignation” After Banning Olympic Journalist
In 2012, Twitter faced allegations of preferential treatment of NBC, which had partnered...+ Read more
Facebook was heavily criticized for maintaining a “fake name” reporting option even as it took steps to move away from its “real name policy.” The system was abused to target legitimate users, particularly members of the LGBT community. Targeted users and their communities were “furious” at being trapped in Facebook “purgatory” by a system that enabled rather than prevented abuse.