Case Study
Instagram Reverses #Curvy Hashtag Ban After User Uproar
Instagram found itself at the center of a controversy in 2015 when it banned tons of...+ Read more
Case Study
Twitter Triggers “Firestorm of Indignation” After Banning Olympic Journalist
In 2012, Twitter faced allegations of preferential treatment of NBC, which had partnered with Twitter to promote the Olympics, after it encouraged NBC to complain about journalist Guy Adams’ tweets and then immediately suspended his account after NBC complained. Although Twitter quickly apologized and reinstated Adams’ account, it still “found itself in a deeply unfamiliar situation: as the subject of one of the firestorms of indignation that characterizes the platform, but which are usually directed at others."