MODERATE CAUTIOUSLY
If your product provides a forum for content or communication, consider carefully whether you want to be in the business of policing those forums. If you need to place limits on illegal or other harmful behavior, make sure your policies are as clear and narrow as possible and ensure that there are mechanisms in place to handle disputes with minimal disruption to expression on your service.
Avoid user surprise and show how your business respects free speech by explaining how much content is taken down and why. Issue a regular transparency report with statistics on the type and number of content removals, including those that result from informal and formal government and third party demands as well as from internal reporting or review processes. Explain how much content was removed for violating specific categories of your terms of service, community guidelines, and other policies that affect user speech.