Case Study
Twitter Triggers “Firestorm of Indignation” After Banning Olympic Journalist
In 2012, Twitter faced allegations of preferential treatment of NBC, which had partnered...+ Read more
Case Study
AT&T Faces the Music for Censoring Pearl Jam
Censoring the political speech of the popular rock band Pearl Jam landed AT&T in hot water in 2007. The company censored several seconds of a live concert broadcast, replacing the lyrics “George Bush, find yourself another home” with silence. Although the company quickly reposted an uncensored version, the damage to its reputation could not be reversed as easily.