Case Study
Nationwide group of utility companies ends sale of people’s sensitive information to data brokers
In 2021, the National Consumer Telecom & Utilities Exchange agreed to end the sale of...+ Read more
Google received a barrage of negative press after an academic study demonstrated that search results for traditionally-black names disproportionately included ads suggestive of a criminal record. The research showed that these names were 25 percent more likely to be served with an arrest-related ad even if the subjects had no criminal record, raising the risk that employers might wrongly assess innocent applicants. Even though both Google and the study itself suggested the results were the product of the company’s algorithm, critics attacked the company for its racially-biased results and called the study a “powerful wakeup call.”