Case Study
Amazon Forced to Own Up to “Orwellian” Mistake
In 2009, Kindle users were furious when they discovered e-Books including George Orwell’s...+ Read more
Path came under harsh criticism when a software developer discovered that the company violated its own Terms of Use by uploading users’ entire address books to the cloud. Overwhelming public and press condemnation forced the company to publicly apologize to users and delete the entire collection of user contact information. Path was hit with a class action lawsuit, fined $800,000, and required to conduct annual independent privacy audits for the next 20 years.