Case Study
Microsoft Pays $20M for Improperly Collecting and Retaining Children’s Information
Microsoft was slapped with $ 20 million in fines in 2023 to settle FTC charges that it...+ Read more
Sonic.net has been widely lauded for cutting its retention period for user logs down to two weeks. Faced with “a string of legal requests for its users’ data,” the CEO asked engineers to evaluate the company’s actual storage needs to see if reducing data retention could help “protect my customers.” The company determined that a two week retention period was more than adequate to address spam and security issues and properly balanced “an ability to help law enforcement when it’s morally right to do so” with protecting users.