IRS Use of Facial Recognition Tool Is Deeply Unpopular
In November 2021, the IRS launched identity verification and sign-in procedures to use online services. It signed an 86 million dollar contract with ID.me, a technology provider that has been no stranger to controversy, to verify identities. To use the online services, the IRS was requiring taxpayers to create an ID.me account and provide a selfie for verification. After bipartisan outcry and backlash from many Americans, the IRS announced in February that it is “in the process of transitioning away” from ID.me for IRS.gov accounts.