IRS Use of Facial Recognition Tool Is Deeply Unpopular

In November 2021, the IRS launched identity verification and sign-in procedures to use online services. It signed an 86 million dollar contract with, a technology provider that has been no stranger to controversy, to verify identities. To use the online services, the IRS was requiring taxpayers to create an account and provide a selfie for verification. After bipartisan outcry and backlash from many Americans, the IRS announced in February that it is “in the process of transitioning away” from for accounts.

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