Case Study
PayPal urged to shape up policies on account freezes and closures
In 2021, PayPal and its subsidiary Venmo drew criticism from a coalition of nearly two...+ Read more
Censoring the political speech of the popular rock band Pearl Jam landed AT&T in hot water in 2007. The company censored several seconds of a live concert broadcast, replacing the lyrics “George Bush, find yourself another home” with silence. Although the company quickly reposted an uncensored version, the damage to its reputation could not be reversed as easily.