The subscription image and video company OnlyFans faced immediate backlash to its ban on sexually explicit content from its platform. As... +Read more
Apple faced widespread public outcry after it announced that it would automatically scan images in users' iClouds, iPhones, and iPads for Child Sexual Abuse Material (CSAM) without users' permission. Advocates and consumers pointed out how the proposed... +Read more
In 2021, the National Consumer Telecom & Utilities Exchange agreed to end the sale of more than 170 million people’s names, home addresses, Social Security numbers, and other personal information gathered from utility companies. The exchange... +Read more
In 2021, PayPal and its subsidiary Venmo drew criticism from a coalition of nearly two dozen civil and human rights groups around account freezes and closures that target First-Amendment protected speech. Clear examples of this include when PayPal... +Read more
Facebook came under public fire , many Black users left the platform, and the company was hauled before Congress in 2021 for its... +Read more
Crisis Text Line, a prominent nonprofit mental health hotline, ended its data sharing relationship with a for-profit spinoff, Loris.ai within days after public outcry. A January Politico report detailed how Loris leveraged Crisis Text... +Read more
In November 2021, the IRS launched identity verification and sign-in procedures to use online services. It signed an 86 million dollar contract... +Read more
The FTC finalized a settlemen t in February with Zoom over allegations that the company “misled users by touting that it offered “end-to-end, 256-bit encryption” to secure users’ communications, when in fact it... +Read more
On the same day that the Supreme Court overturned Roe v. Wade, users on Instagram and Facebook began to post information about abortion pills but quickly found that many posts providing information about access to abortion pills were removed from the platforms. A... +Read more
Educational technology company, Chegg, learned a lesson about the dangers of having lax security practices after four data breaches that exposed information about its student customers and employees and being charged by the FTC with taking “... +Read more
The FTC sued data broker Kochava in 2022 for selling geolocation data that could identify and trace people around sensitive locations, such as reproductive health clinics, places of worship, and homeless and domestic violence shelters, potentially resulting in... +Read more
GoodRx is a digital health platform that offers healthcare resources and discounted prescription drugs. The company collects sensitive personal health information about its users, including the types of medications purchased using a GoodRx coupon. The FTC brought an... +Read more