Users were outraged and the company’s reputation was tarnished in 2007 when it came to light that the company had very poor internal security measures. Users demanded change when it was widely reported that the company was not properly safeguarding the private... +Read more
Citibank suffered a major security breach in 2011 and then faced a second wave of criticism for both its lack of preparation and its response to the incident. The company waited three weeks before notifying the 210,000 customers... +Read more
Target was hit with a class action lawsuit and widely criticized for its inadequate security practices after hackers stole credit card and sensitive personal information about tens of millions of customers. Target failed to heed several... +Read more
LinkedIn was heavily criticized after hackers obtained nearly 6.5 million passwords and posted them on the web. Even though LinkedIn immediately acknowledged the leak and attempted to patch up its security, the company was criticized... +Read more
App-based car service Uber was hit with a class action lawsuit after accidentally posting the personal information of about 50,000 drivers and waiting nearly five months to disclose the incident . When Uber... +Read more
Search engine DuckDuckGo reaped the benefits of having clear and privacy-friendly policies written in understandable English. Its privacy policy starts with a clear statement that “DuckDuckGo does not collect or share personal information,” followed by an explanation about why users “should care.” This... +Read more
In early 2011, online marketplace Etsy suffered a “ social media DIY-saster ” after making shoppers’ feedback posts, purchases, and, in some cases, real names publicly visible and searchable without adequately notifying users. Because the company announced the change only on... +Read more
Verizon faced the wrath of consumers, privacy advocates , and the United States Senate for using “supercookies” to track the Internet activity of more than 100 million customers without... +Read more
Samsung faced an FTC complaint as well as a congressional inquiry after reports questioned whether its voice-activated Smart TVs might be... +Read more
Microsoft was roundly criticized for broadly interpreting its own privacy policy to justify searching a Hotmail account for the company’s benefit . As part of a search for an insider who... +Read more
Facebook was lambasted in the press for conducting an “emotional manipulation ” study on its users without oversight or user permission. Facebook’s experiment involved selectively showing users certain... +Read more