Protecting your users’ privacy requires you to be thoughtful about the data you collect and hold, and how you use it. By carefully considering the costs and benefits of collecting data and by properly safeguarding the information that you do collect, you prevent privacy harms and increase consumer trust in your company. 
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Limit and protect the data you collect, retain, and use.
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RESPECT YOUR DATA
Zoom has been widely criticized for complying with Chinese government censorship. A  U.S. government complaint  unsealed in 2022 revealed that in exchange for being allowed to continue operations in China, Zoom caved to China’s censorship demands...Read more >
The FTC sued Flo Health—a once-popular women’s health app used for tracking reproductive health information such as menstrual cycles and pregnancies—for lying to users about its privacy policies and claiming to keep health information private while...Read more >
Following reports that Airbnb hosts were secretly surveilling guests using hidden cameras placed in highly invasive locations such as bedrooms and bathrooms , the company announced a new privacy policy prohibiting indoor cameras in its rentals. This...Read more >
Software company Avast has been forced to pay $16.5 million and stop selling or licensing web browsing data for advertising purposes to settle FTC charges that the company revealed “ extraordinarily sensitive information ” from its users without...Read more >
After facing negative media attention , congressional scrutiny , and widespread for allowing police agencies to access its Ring video doorbell footage without owner permission, Amazon finally changed course. The company will no longer facilitate...Read more >
Within a week, the FTC separately accused data brokers X-Mode and InMarket of violating the Federal Trade Commission Act by unfairly and deceptively collecting and selling consumers geolocation information, which could be used to “track consumers to...Read more >
Education tech tech provider Edmodo had to pay $6 million in fines in 2023 for collecting information from students without parental consent, using that information for advertising purposes, and retaining personal information longer than reasonably...Read more >
Facebook has been criticized for disparities in its treatment of content by created by LGBTQ users. For example, in 2020, Facebook repeatedly rejected a band’s advertisement which featured an image of two women with their foreheads touching...Read more >
Meta was charged by the U.S. Department of Housing and Urban Development (HUD) with with perpetuating housing discrimination on its Facebook platform by sharing personal information of Facebook users with landlords. The landlords could then use that...Read more >
A company that creates algorithms that landlords can use to screen tenants, called SafeRent, was sued in 2022 for creating products that could discriminate against black and brown renters who use federally-funded housing vouchers. The U.S...Read more >