Case Study
Twitter Use Explodes After Embrace of User-Invented Hashtags
Twitter started out as a service that would only produce plain text. When Twitter users...+ Read more
In 2007 Google became the target of public outcry when it tried to close down its video service that incorporated DRM technology. Because users would have been unable to continue to use their previously purchased content once Google terminated the service, Google was forced to fully refund all payments for the service as well as keep the service active for an additional six months.