Case Study
Twitter Use Explodes After Embrace of User-Invented Hashtags
Twitter started out as a service that would only produce plain text. When Twitter users...+ Read more
Microsoft was blasted as “gross, despicable, greedy, pathetic, cowardly and out of touch” after it announced a controversial policy that restricted sharing of games and required the console to connect to the Internet every 24 hours for games to work. “Things were looking bad” for Microsoft until the company fully reversed its DRM policies in response to “global outcry” and sluggish sales.