Case Study
Google Forced to Repay Purchasers of Unusable Content
In 2007 Google became the target of public outcry when it tried to close down its video...+ Read more
Microsoft was blasted as “gross, despicable, greedy, pathetic, cowardly and out of touch” after it announced a controversial policy that restricted sharing of games and required the console to connect to the Internet every 24 hours for games to work. “Things were looking bad” for Microsoft until the company fully reversed its DRM policies in response to “global outcry” and sluggish sales.